30-Day Return & Refund Policy

Last Updated: October 2026

We offer a full 30-day return and refund guarantee from the date of delivery on every order placed at BigHomeMart.

  • Return Window: 30 calendar days from delivery.
  • Restocking Fee: $0.00 (Zero Restocking Fee).
  • Return Shipping Cost: FREE ($0.00) β€” we provide a free prepaid USPS/UPS return shipping label for all approved returns.
  • Return Address: BigHomeMart Retail LLC β€” Returns Dept, 160 N Gulph Rd, Space 2045, King of Prussia, PA 19406, United States.
  • Refund Timeline: Refunds are processed back to your original payment method within 3 to 5 business days of return receipt.

Retail Store & Customer Support Contact Information

Legal Entity: BigHomeMart Retail LLC
Retail Store & Fulfillment Address: 160 N Gulph Rd, Space 2045, King of Prussia, PA 19406, United States
Telephone: (888) 394-7620
Customer Support Email: support@bighomemart.com
Operating Hours: Monday – Friday: 8:30 AM – 6:00 PM EST, Saturday: 9:00 AM – 3:00 PM EST