30-Day Return & Refund Policy
Last Updated: October 2026
We offer a full 30-day return and refund guarantee from the date of delivery on every order placed at BigHomeMart.
- Return Window: 30 calendar days from delivery.
- Restocking Fee: $0.00 (Zero Restocking Fee).
- Return Shipping Cost: FREE ($0.00) β we provide a free prepaid USPS/UPS return shipping label for all approved returns.
- Return Address: BigHomeMart Retail LLC β Returns Dept, 160 N Gulph Rd, Space 2045, King of Prussia, PA 19406, United States.
- Refund Timeline: Refunds are processed back to your original payment method within 3 to 5 business days of return receipt.
Retail Store & Customer Support Contact Information
Legal Entity: BigHomeMart Retail LLC
Retail Store & Fulfillment Address: 160 N Gulph Rd, Space 2045, King of Prussia, PA 19406, United States
Telephone: (888) 394-7620
Customer Support Email: support@bighomemart.com
Operating Hours: Monday β Friday: 8:30 AM β 6:00 PM EST, Saturday: 9:00 AM β 3:00 PM EST
