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Privacy Policy

Last updated: October 3, 2026

This Privacy Policy explains how BigHomeMart (“we”, “us”, “our”) collects, uses and protects your personal information when you visit bighomemart.com or make a purchase.

Information we collect

  • Information you provide: name, email address, shipping and billing address, phone number, order details and messages you send us.
  • Payment information: payments are processed by our third-party payment processors. We do not store full card numbers on our servers.
  • Automatically collected information: IP address, browser type, device information, pages viewed and cookies, used to operate and improve the site.

How we use your information

  • To process and ship orders, send order confirmations and provide customer support.
  • To prevent fraud and keep our site secure.
  • To send marketing emails if you subscribe — you can unsubscribe at any time using the link in any email.
  • To understand how our site is used and improve our products and services.
  • To comply with legal obligations.

How we share information

We do not sell your personal information. We share information only with service providers who help us run our business — such as payment processors, shipping carriers, email and hosting providers and analytics services — and only as needed to perform those services, or when required by law.

Cookies

We use cookies to keep items in your cart, remember your preferences and understand site traffic. You can disable cookies in your browser settings, but some features (such as the shopping cart) may not work properly.

Your privacy rights

Depending on your state of residence (for example, California, Virginia, Colorado, Connecticut and others), you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Data security and retention

We use industry-standard safeguards, including SSL/TLS encryption, to protect your information. We keep personal information only as long as needed for the purposes described above or as required by law.

Children’s privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The “Last updated” date above shows when it was last revised.

Contact us