Frequently Asked Questions
Q: How much is shipping?
A: 100% FREE ($0.00) Standard US Ground Shipping on all orders (1–2 business days handling, 3–5 business days transit from King of Prussia, PA).
Q: What is your return policy?
A: 30-day return window from delivery with $0.00 restocking fee and a free prepaid return label.
Retail Store & Customer Support Contact Information
Legal Entity: BigHomeMart Retail LLC
Retail Store & Fulfillment Address: 160 N Gulph Rd, Space 2045, King of Prussia, PA 19406, United States
Telephone: (888) 394-7620
Customer Support Email: support@bighomemart.com
Operating Hours: Monday – Friday: 8:30 AM – 6:00 PM EST, Saturday: 9:00 AM – 3:00 PM EST